Accessibility Statement

At Milk Market Limerick, we are dedicated to ensuring that our digital platforms are accessible to everyone. Our commitment is rooted in providing an inclusive experience through a comprehensive approach that integrates manual accessibility evaluations, user testing, automated scans, and staff training.

Our Commitment

Milk Market Limerick strives to ensure that all individuals, including those with disabilities, have full and equal access to our information, products, and services. Our objective is to create a digital environment that is barrier-free for all users.

We are committed to delivering digital accessibility for all users and this website has been developed in line with recognised Web Content Accessibility Guidelines (WCAG) 2.2 Level AA. These standards have guided our approach to design, content, and functionality, helping us create an experience that is as inclusive and user-friendly as possible for everyone. We will continue to maintain and enhance the accessibility of this website as part of our ongoing commitment to digital inclusion.

Measures to Support Accessibility

To facilitate meaningful access and effective communication, Milk Market Limerick has implemented the following measures:

Feedback Solicitation: We welcome and encourage feedback on the accessibility of our website. Please contact us with any suggestions or concerns:

We strive to respond to feedback within 2 business days.

Alternative Formats: We provide alternative formats and communication support upon request. We consult with individuals making the request to determine the most suitable accessible format or support.

Standards Compliance: Our website aims to conform to the Web Content Accessibility Guidelines (WCAG) 2.2 Level AA, as set by the World Wide Web Consortium (W3C) Web Accessibility Initiative (WAI).

Compatibility: Milk Market Limerick is designed to be compatible with assistive technologies and the latest versions of major browsers, including Chrome, Firefox, Safari, and Edge. Note that it may not display optimally in Internet Explorer or older browsers.

Policies and Plans

Accessibility Policies: We develop, implement, and maintain policies to achieve accessibility and meet relevant requirements. Our policies are reviewed annually.

Multi-Year Accessibility Plan: We have established, implemented, and maintained a multi-year accessibility plan to continually improve our digital accessibility.

Expertise and Testing

Expert Consultation: We utilise both in-house accessibility experts and independent third-party consultants. In this instance, our site was also evaluated by IMA to test our digital assets for WCAG 2.2 Level AA conformance. A written report was prepared to identify any barriers and provide recommendations for enhancement.

Continuous Testing: We engage in automated and manual testing, as well as user testing with individuals with disabilities, to continually assess and improve the accessibility of our website and other digital assets.

Training and Compliance

Training Programs: We conduct regular training on accessibility and related subjects for all employees, including web content personnel. Training is delivered by internal experts and external subject matter experts.

Compliance: Our proactive efforts and genuine commitment to accessibility ensure that we meet and exceed digital accessibility requirements set forth by the European Accessibility Act (EAA) and other applicable European regulations and directives.

Technical Specifications

The accessibility of Milk Market Limerick relies on the following technologies to work with the particular combination of web browser and any assistive technologies or plugins installed on your computer:

  • HTML

  • WAI-ARIA

  • CSS

  • JavaScript

Limitations and Alternatives

Despite our best efforts to ensure accessibility, there may be some limitations. Below is a description of known limitations and potential solutions:

Videos: Some of the videos on our site are shared from YouTube/Vimeo. These may not always have perfect captions or audio descriptions. We’re reviewing them and making changes where we can. All new videos will include reviewed captions going forward.

Third-Party Content: Our site sometimes uses content or services from other providers—like social media posts, maps, or online booking tools. We try to choose accessible options, but we can’t control everything about how these tools work.

Assessment Approach

Milk Market Limerick assessed the accessibility of its website by the following approaches:

  • Self-evaluation

  • External evaluation by IMA

Resources

For more information on accessibility, you can refer to the following:

Contact Us

We are committed to making our digital assets accessible and welcome your feedback. Please contact us with any questions or suggestions: